That means if we say sometime about a real gemstone or metal purity we mean it. If anytime a customer gets a doubt about quality , it’s a mentality about some people, for example someone just easily say that without any experience that ring is not made of silver or the gemstone is not real, as he think he is genius, but not, gemstone and jewelry have a different world, we spent years our life to learn it. We allow our customer they can get it lab verify through any reputable lab, if anything went wrong, we reward double money back.
What if a customer don’t like a jewelry he purchased from us? We allow out customers to get it replace within 5 working days. customer have to return it on his own responsibility once we verified the return we will send him replacement.
You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be:
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Some items are non-refundable and non-exchangeable. These include:
If you need to exchange an item for the same product, send us an email at example@gmail.com and send your item to [Your Physical Address].
If you have any questions about our Return and Refund Policy, please contact us: